User Guide · Kathmandu

Everything you need to know about SkillSwap

A complete guide to getting started, understanding plans, earning points, and making the most of your skill exchanges.

Jump to a section

🚀
Getting started
Sign up, profile setup
📋
Posting a skill
How to write a great offer
🤝
Making a swap
Request, negotiate, meet
Plans & pricing
Free, Premium, Pro
🏆
Points & trust
Earn, rank, get featured
📜
Community rules
Dos and don'ts
🛡
Safety tips
Stay safe while swapping
💬
FAQ
Common questions

Getting started

SkillSwap Local is a community platform in Kathmandu where you can trade what you know for what you want to learn — no money needed. Here's how to begin.

1

Create your account

Visit the app and sign in with Google, or create an account using your email and a password (minimum 6 characters). Check your email inbox to confirm your account if signing up with email.

💡 Use your real name — people trust and respond more to real identities.
2

Set up your profile

Go to the Profile tab. Upload a clear photo of yourself, write a short bio, and list the skills you offer. A complete profile gets up to 4× more swap requests than an empty one.

💡 Click your avatar (top-right) at any time to quickly jump to your profile.
3

Browse skills near you

Head to the Browse tab. Use the search bar to find skills, or use filters like Tech, Design, Language, Food, Fitness, or Music to narrow things down. Cards with a % match badge are suggested by our AI as your best fits.

4

Post your own skill offer

Go to Post skill, fill in what you offer, what you want in exchange, add a description, and hit post. Your listing will appear live immediately for others to see.

💡 Free users can post 3 times per month. Upgrade to Premium or Pro for more.

Writing a great skill offer

A well-written listing gets significantly more requests. Here's what makes a great post.

Good example: "I'll redesign your mobile app screens or create brand assets (logo, social kit). 5 years experience with Figma. Available 3 hrs/week on weekends. Looking for conversational English practice, 1 hr/week."

⚠️

Weak example: "I do design. I want English." — This gets very few responses because people don't know what to expect.

Be specific about your experience

Mention years of experience, tools you use, examples of past work, or any certifications. "5 years" or "IELTS 8.5" builds immediate trust.

State how much time you can give

Be clear — "2 hrs/week" or "3 sessions/month". People want to know the commitment before they reach out.

Say what you want in return, clearly

Don't be vague. "I want someone to build a 5-page website for my catering business" is far better than "I want web help".

How a swap works

Once you find someone you'd like to swap with, here's the full journey from request to completion.

1

Send a swap request

Click Request swap on any skill card. This notifies the person and adds the swap to your My swaps tab with a Pending status.

2

Message each other

Use the Msg button to get in touch. Agree on the schedule, location (online or in-person), and exact scope of the swap before starting.

💡 Always agree on the terms upfront to avoid misunderstandings later.
3

Mark as active, then complete

Once you've both agreed and started, click Mark active. When the exchange is fully done (both sides delivered), click Mark complete to earn your points and improve your trust score.

4

Rate each other

After completing, leave an honest rating. Ratings build your public reputation and help others know you're a reliable swapper. High ratings unlock featured listings and more opportunities.

Plans & pricing

SkillSwap is free forever for basic use. Upgrade if you want to post more, get featured, or access advanced tools. Swaps themselves are always 100% free — no money ever changes hands for the skills themselves.

ℹ️

Plan payments unlock platform features only — you never pay for the skill exchanges themselves. The whole point of SkillSwap is trading skills, not money.

Feature Free Rs 0 Premium Rs 149/mo Pro Rs 299/mo Business Rs 799/mo
Skill posts per month315UnlimitedUnlimited
Browse & search skills
Send swap requests
Public profile
Premium badge on listings
Priority in search results
Featured listing badge
AI match insights
Verified tick
Priority support
Team seatsUp to 5
Business page + analytics
Invoice support
💡

You can also earn 1 month of Pro free by inviting a friend who joins and completes their first swap. Go to the Invite & earn tab to get your referral link.

Points & trust score

Every action on SkillSwap earns you points. Points build your trust score, push you up the leaderboard, and can unlock future rewards and perks.

📋
Post a skill offer
+20 pts
🤝
Send a swap request
+10 pts
Complete a swap
+50 pts
👤
Save your profile
+5 pts
📨
Invite a friend who joins
+100 pts
Receive a 5★ rating
+30 pts
📊

Your Trust Score (shown on your profile) is calculated from your completed swaps, ratings received, profile completeness, and time on the platform. A score above 85 gets you featured on the leaderboard.

Community rules

SkillSwap is built on trust and respect. These rules keep the community safe and fair for everyone.

✅ Do

Be honest about your skill level
Communicate clearly and promptly
Honour your commitments once agreed
Leave fair, honest ratings after swaps
Respect people's time and schedules
Meet in public places for first in-person sessions
Report anything suspicious to the team

🚫 Don't

Ask for or offer cash payments
Post fake or misleading skill listings
Ghost someone after agreeing to a swap
Leave fake or revenge ratings
Share personal contact info publicly
Use the platform for advertising
Create multiple accounts
⚠️

Violations of community rules may result in your account being suspended or permanently banned. Repeat offenders are removed without warning. If you experience any issues, contact us immediately at hello@skillswaplocal.com.

Staying safe while swapping

SkillSwap is a local community platform. Most exchanges are wonderful, but follow these guidelines to stay safe.

🏙

Meet in public for the first time

For in-person swaps, always meet in a public place first — a café, library, or co-working space. Get comfortable before sharing home or office addresses.

💬

Keep communication in the app first

Start by messaging through SkillSwap. Only share personal contact numbers once you feel confident about the other person.

🔍

Check ratings and swap history

Before accepting a swap, look at the person's rating and number of completed swaps. Someone with 10+ completed swaps and 4.8★ is a much safer bet than a brand-new account.

🚩

Report suspicious behaviour

If anyone asks you for money, makes you uncomfortable, or behaves inappropriately — report them immediately. Use the report button on their card or email us directly.

Frequently asked questions

Quick answers to the most common questions.

Is SkillSwap really free?
Yes! Browsing, posting (up to 3/month), and swapping skills are completely free. We offer paid plans for extra features like more posts, featured listings, and AI tools — but the skill exchanges themselves never cost money.
What if someone doesn't follow through on a swap?
If someone ghosts you or doesn't deliver what they promised, you can decline the swap from the My Swaps tab and leave an honest rating. Repeat offenders are removed from the platform. Always agree on terms before starting.
Can I swap online, or only in person?
Both! Many swaps happen completely online via video call (Zoom, Google Meet, WhatsApp video). Others prefer in-person sessions in Kathmandu. You and your swap partner decide together what works best.
How does the referral program work?
Go to the Invite & earn tab to get your personal referral link. Share it with friends. When they sign up and complete their first swap, you both receive 1 month of Pro free. There's no limit to how many friends you can refer.
What skills can I offer?
Almost anything! Tech, design, language, cooking, fitness, music, art, accounting, photography, yoga, tutoring and more. If it's a skill you can teach another person, you can offer it. The only rule is that the exchange is skill-for-skill, not money.
How do I upgrade my plan?
Go to the Plans tab inside the app and click "Go Premium" or "Go Pro". Payment integration is coming soon — you'll be notified by email when it launches. For Business plans, email us at hello@skillswaplocal.com.
Can I edit or delete my skill listing?
Yes — this feature is coming in the next update. For now, if you need a listing removed urgently, email hello@skillswaplocal.com and we'll take care of it within 24 hours.
How is my trust score calculated?
Your trust score is based on: number of completed swaps, ratings received from swap partners, how complete your profile is, and how long you've been on the platform. The more you engage honestly, the higher your score. Scores above 85 get featured on the leaderboard.
I forgot my password — what do I do?
On the login screen, use the "Sign in" option and enter your email — then check your inbox for a password reset link. If you signed up with Google, use the "Continue with Google" button instead. Still stuck? Email hello@skillswaplocal.com.
Is SkillSwap only for Kathmandu?
Right now the community is focused on Kathmandu and surrounding areas (Lalitpur, Bhaktapur, Patan etc.) for in-person swaps. For online-only swaps, anyone in Nepal — or anywhere in the world — is welcome to join.

Still have questions?

We're a small team in Kathmandu and we actually reply. Reach out anytime.